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IT Lab System Support Analyst *LOCATED IN GENEVA, SWITZERLAND*
Durham, NC
Job Description
IMPORTANT: This position is located in GENEVA, Switzerland
Job responsibilities:
We are looking for a Lab Systems Support Analyst for our new, state-of-the-art manufacturing facility being built in Geneva. In this role you would be joining a small, rapidly growing and highly motivated team setting up the busines in Geneva while drawing on the support of your colleagues in the US and Europe.
What you’ll do
Minimum Requirements
What you’ll have
KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply.
Job responsibilities:
We are looking for a Lab Systems Support Analyst for our new, state-of-the-art manufacturing facility being built in Geneva. In this role you would be joining a small, rapidly growing and highly motivated team setting up the busines in Geneva while drawing on the support of your colleagues in the US and Europe.
What you’ll do
- You are excited at the prospect of joining a small, informal, and proactive team of experienced industry professionals maintaining frequent and open communication setting up a new facility.
- You are comfortable working in a fast-paced, start-up atmosphere where you will be building your area from the ground up. Over the next 1-2 years your focus will be to combine a high rate of lab instrument installations with delivering support and assistance to a growing user base of laboratory personnel in Analytical Formulation Services, Process Development and Manufacturing as their primary contact for IT-related issues.
- You speak fluent English and French. You will be part of the Global IT function and you will have frequent communication with your US counterparts. You would be expected to lead presentations to your US colleagues to review the activity in Geneva or to help define best practices.
- This role requires you to be full-time on site in the Geneva facility.
- You bring at least 4 years of experience in a laboratory environment in the pharmaceutical industry and you have a strong background in GMP. The position requires basic skills in networking, hardware, databases, and operating systems. The technologies used include, but are not limited to: Empower, SoftMax Pro, Unicorn, MassLynx, Chemstation SoloVPE, 32Karat, UV Winlab, PharmSpec, Compass. The position requires a working knowledge of these systems, their administration, and the equipment they support.
- You will be required to address routine requests such as folder creation, backups and restorations, account management, troubleshooting and resolution of complex issues in GMP and non-GMP laboratory environments. In these tasks you will be required to be customer-focused and communicate clearly as you interact with your users to ensure their requests are fulfilled in a timely manner.
- You will also be required to serve as the Subject Matter Expert on projects relating to the installation, validation and deployment of laboratory and manufacturing systems. The position requires good knowledge of Computer Systems Validation (CSV) and is responsible for authoring and executing CSV deliverables as required.
Minimum Requirements
What you’ll have
- Bachelor’s degree or equivalent in IT or scientific discipline, with a minimum of 4 years of Lab Systems Support related work.
- Prior experience in a GxP environment.
KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply.
Job Summary
Company
Employment Term and Type
Regular, Full Time
Required Education
Certification or Vocational
Required Experience
3+ years
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