Automation Dispatcher
Raleigh, NC 
Posted 2 months ago
Job Description

Newcomb and Company Raleigh, NC

Job Title: Automation Dispatcher

Department: Automation

Reports to: Automation Manager

Location: Office

Primary Duties and Responsibilities:

  • Answer customer calls and creates service work orders
  • Create schedules for the automation service & start-up technicians
  • Ensure technicians complete all necessary paperwork/electronic forms
  • Verify technicians time and enter in COINS
  • Review technician calls for closeout or additional actions
  • Complete technician payroll submissions
  • Assist members of the team with administrative duties
  • Administrative
  • Ordering and tracking of all control materials
  • PO generation and invoice approval
  • Maintain organization of material in the warehouse and parts log
  • Manage warranty parts (order/process RMA)
  • Process P-card receipts
  • Process construction submittals & warranty letters
  • Knowledge, Skills and Abilities
    • Even temperament and good judgement
    • Exceptional organizational and planning skills
    • Excellent verbal and written communication skills
    • Proactive problem-solving skills (striving for win-win)
    • Outstanding computer/data entry skills
    • The ability to foster relationships between customers and team members.
    • 1-year of office experience in an administrate/support roll required.
    • Construction industry experience preferred
  • Physical Requirements
    • Ability to lift 25lbs
    • Regularly spend long hours sitting and using office equipment and computers.
    • Frequently bend to file and maintain files.
    • Regularly use hands and fingers to handle, control or feel object
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1+ years
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