RCS Consultant
Chicago, IL 
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Job Description

Innovate. Disrupt. Challenge. Grow. Work with the best.

IRI reinvents how people make decisions, take action and optimize performance by unifying technology, analytics and data. Our clients are among the largest, most respected and most innovative manufacturers, retailers, agencies and consultancies in the world, and they use our solutions and cloud-based leading technology platform to drive greater growth in their business. Our data is also used from Wall Street to The White House - by anyone who wants the most accurate and current market information.


We are not only a certified Great Place to Work, recognized leader in equality (with us, you always can bring your full self to work), and have a global firmwide commitment to diversity, equity and inclusion, we also achieve consistent year-over-year increases in customer satisfaction and business growth.

Flexible time off (yes, you read that right: we offer unlimited days off), a generous benefits package to meet your health, financial and wellbeing needs, and a hybrid work environment are just a few more reasons to join IRI.

We bring the sophistication, expertise and resources of a 40+ year-old global firm built on a history of innovation coupled with the grit, drive and mentality of an entrepreneurial startup. Our work matters, not just in the grocery aisle, but also in the economy at large.

But don't just take our word for it. As one of our clients who knows us well said, "IRI lives up to the hype."

Join us and be part of the next evolution of fueling industry growth, inspiring creativity and driving greater achievement for our employees and our clients. You can help us shape what comes next.

What will I be doing?

You will support our Family Dollar account. The position does not have an onsite requirement. However, you may be required to travel to their headquarters in Chesapeake, VA on a monthly/quarterly basis. As the account lead on the Family Dollar business, you will not only serve as the primary face of IRI to the retailer client, but also be responsible for driving IRI solutions, capabilities and engagement across the Family Dollar enterprise, and serve as the resident shopper loyalty thought leader for Family Dollar as we collaboratively launch a loyalty gateway with them.

Job Responsibilities

  • Exceed signed revenue and achieve favorable data contract terms by over-delivering on insights, identifying opportunities to expand/ extend projects, and exceptionally serving the client.
  • Understand dynamics of the Family Dollar relationship; balance IRI's role of purchaser of data and provider of data from an economic and relationship perspective.
  • Ensure data flow and integrity
  • Maintain an ability to keep manufacturer and retailer perspective in mind at all times; able to think through multiple divergent paths and understand the implications on the client and IRI.
  • Work as a strategic partner with an IRI client, serving as a leader of this critical relationship.
  • Develop strategies to increase loyalty and build/enhance programs to increase frequency of trips and spend.
  • Build rapid rapport with key client contacts and across functions within the IRI organization matrices.
  • Consult with client to apply/maximize insights gleaned from IRI data including store data analysis, household purchase behavior analysis, surveys, audits, data modeling, in-market testing, and other custom projects.
  • Serve as a passionate advocate for the client in order to build their businesses; this may involve advocating a sales strategy in a challenging environment.
  • Create indispensable, long-term, solution-focused consultative partnerships.
  • Provide leadership on finding efficiencies across the team (cost savings, productivity, etc.).

Requirements

  • 5+ years of experience with retail shopper loyalty data, syndicated data, analytics, eCommerce, category management, or related fields is required
  • Undergraduate degree required; Advanced degree preferred.
  • Deep knowledge of the retail domain (Food, Drug, Mass) and the channel-relevant issues.
  • Marketing and/or sales analytics experience with a CPG company, Retailer, or other CPG industry companies using syndicated data
  • Deep experience with shopper loyalty programs and demonstrated success in increasing frequency of trips and spend.
  • Demonstrated expertise in translating data and analysis into relevant implications
  • Strong project management and process skills
  • Ability to engage in a consultative manner with clients when helping solve/manage content deliverables
  • Ability to build and leverage mutually beneficial relationships internally and externally
  • Ability to develop creative ways to address business issues
  • Demonstrated planning, leadership, communication, negotiation, interpersonal and presentation skills
  • Demonstrated strong understanding of client issues and strong analytic skills.
  • Ability to inspire commitment and excellence and drive for results.
  • Experience with IRI solutions. ILD and Unify
  • Good presentation skills with power point and excell
  • Financial management - manages to budget, understands account financial dynamics, suggests ways to be more efficient.

About Us

IRI is a fast-growing, leading provider of big data, predictive analytics and forward-looking insights that help CPG, OTC health care organizations, retailers, and financial services and media companies grow their businesses. With the largest repository of purchase, media, social, causal and loyalty data, all integrated into an on-demand, cloud-based technology platform, IRI is empowering the personalization revolution, helping to guide its more than 5,000 clients around the world in their quests to remain relentlessly relevant, capture market share, connect with consumers, collaborate with key constituents and deliver market-leading growth. For more information, visit .

Our Values

There are seven key values embedded in our DNA and that embody everything we do:

Integrity, Servant Leaders, Inclusive, Accountable, Disciplined, Entrepreneurial and Respect

Our Benefits
We offer a comprehensive benefit package (health, paid time off, 401(k), etc.) with additional unconventional offerings such as volunteer time off, flexible work arrangements, virtual doctor access, etc., along with the unrivaled benefit of working with our people - the best in the business.

We care about our IRI family and are committed to their wellbeing. Our benefit plan options reflect our commitment to provide resources that promote mental and physical health. With the opportunity to provide tailored benefits to your specific situation, offerings include:

Benefits Package

Financial Benefits

Work Life Benefits

+ Medical Coverage

+ Dental Coverage

+ Vision Coverage

+ Short Term Disability

+ Long Term Disability

+ Basic Life Insurance

+ Accidental Death and Dismemberment Insurance (AD&D)

+ Supplemental Life Insurance

+ Dependent Life Insurance

+ Voluntary Benefits (Critical Illness, Accident and Hospital Indemnity Insurance)

+ 401(k)

+ Flexible Spending Accounts

+ Health Savings Account

+ Commuter Benefits Program

+ Adoption Assistance

+ Educational Assistance

+ Flexible Time Off (exempt employees

+ Accrued Vacation Time (non-exempt employees)

+ Personal Time (non-exempt) employees

+ Paid Parental Leave

+ Family Medical Leave

+ Sick Time

+ Volunteer Paid Time Off

+ Employee Assistance Program (EAP)

Our Culture
We're thrilled we get to work on the most interesting business challenges facing the CPG and retail industries. We regularly uncover new "aha moments!" by closely collaborating with our colleagues and developing competencies centered around the following values: Integrity, Servant Leadership, Inclusivity, Accountability, Discipline, Entrepreneurship, and Respect.

IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster can we insert a link to the poster that works or is this line necessary? IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.

#LI-DNI




IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to Talent.Acquisition@iriworldwide.com and let us know the nature of your request and your contact information.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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