Position Summary:

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.

In the Senior Technology Product Manager position, you'll discover, define, and deliver new services and products within our DSSI and ASG lines of business, as well as managing existing offerings to grow revenue and profitability. This role will work closely with Customers and internal stakeholders to improve our service and product offering through evaluation of our product readiness and gaps. You'll oversee the complete product lifecycle offering from conceptualization, implementation, through the end of life by leveraging in-depth customer and product knowledge.

Competencies & Skills Needed:

• Demonstrates Influence & Organizational Savvy - Effectively communicates and collaborates with stakeholders at all levels to align product initiatives with overarching business priorities. Demonstrates influence and conviction in advocating for the importance of product discovery in informing product direction and strategy.

• Manages Complexity - Navigates teams through tradeoff and opportunity discussions, pushing to decisions while maintaining a clear focus on overarching business priorities.

• Leverages Data & Business Insight - Drives user understanding by conducting research, usability studies and insights to craft a product that addresses the need

• Effectively Collaborates - Communicates and collaborates seamlessly with senior leaders and cross-functional teams, internally driving a culture of collaboration and shared understanding.

• Infuses Technology - Clearly understands product management best practices, software development processes, and Agile methodologies.

• Deals with Ambiguity - Demonstrates a strong drive to learn and answer unanswered questions.

What You'll Do and Impact:

• Work with leadership and other key stakeholders with the development of product strategy and translating into a roadmap teams can execute on.

• Leads and guides teams in conducting comprehensive product discovery efforts to uncover user needs, market trends, and competitive landscapes. Utilizes a variety of research methods, including user interviews, usability studies, and data analysis, to gain deep insights into customer pain points and preferences.

• Develop and apply cross functional knowledge of engineering, supply chain, and operations into systems capabilities aligned to customer needs.

• Analyze and research market trends, industry drivers, competitors and customer needs to make recommendations on where to invest time, money, and resources.

• Prioritize and communicate the product roadmap to guide our Sales, Engineering, Marketing and Operations teams.

• Gather customer use cases and needs for the platform

• Facilitate implementation reviews, campaign new product features, and ensure prompt and proper resolution of technical challenges.

• Engage directly with engineers through product definition, design, development and delivery of new products as well as enhancements to existing products and features. Ensure focus is on valuable product features that align with the overall product strategy.

• Effectively prioritize product features and engineering resources while also managing expectations.

• Define and track key product KPIs.

• Research and remain knowledgeable on markets, competition, as well as customer needs and requirements.

• Identify new market opportunities. Build and present the business case to senior leadership inclusive of product vision and strategy

• Work closely with internal teams to define the value proposition and competitive differentiation.

• Build and maintain key customer relationships.

• Create and maintain product documentation for internal use and reference.

Experience:

• Bachelor's degree in Computer Science, a related technical or business field or equivalent experience

• 5+ years of hands-on experience with software products and technologies

• Ability to travel by car and/or plane up to 15%

Additional Items of Interest:

• MBA degree.

• Previous experience in software engineering and building software products

Job to be performed in the location listed. Generous benefit package available. Click to learn more.

Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.

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