Not Authorized
You are currently not authorized to access this section.
Please contact your Administrator to change your authorization settings.
Please contact your Administrator to change your authorization settings.
Merchant Risk Compliance Manager
Raleigh, NC
Job Description
Overview
Responsibilities
Qualifications
First Citizens Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, national origin, sex, age, disability, protected veteran status, sexual orientation, gender identity, genetic information, military membership, application, or obligation, or any other legally protected status.
This position is responsible for executing all audit, compliance, vendor management, card network, and regulatory requirements for the Merchant Services business unit to align with the Bank's Risk Appetite Framework. Establish and maintain business unit internal controls, policies, and procedures. Work closely with First Line Risk management to ensure business unit adherence to corporate risk management policy.
Responsibilities
- Risk Analysis - Tracks and reports on internal and 3rd party/vendor key performance indicators. Reports operational risk events and develops remediation plans. Assists in review of internal controls, ensuring control testing is in place and results are in line with the Control Standards. Coordinates internal audit response, RCSA response, and other quarterly and annual compliance attestation requirements.
- Third Party Risk Management - Ongoing management of business unit vendors as required by TPRM policies including SLA adherence, issues management, and risk assessments. Coordinate with vendors that all required assessments and audits are completed timely and accurately.
- Client Risk and Compliance Oversight - Responsible for Payments Card Industry Data Security Standards (PCI-DSS) program and client adherence. Monitor card network data integrity requirements, card network operating violations, and implement policies to address client non-compliance.
- Risk Monitoring - Coordinates with business leaders to identify, track, and mitigate emerging business risk. Monitors industry trends for payments risk.
#LI-AM1
Qualifications
Bachelor's Degree and 6 years of experience in credit and payment fraud avoidance management, including a minimum of 3 years supervisory OR High School Diploma or GED and 10 years of experience in credit and payment fraud avoidance management, including a minimum of 3 years supervisory
Preferred Qualifications:
- Payments Product Knowledge
- Payments Card Network Operating Requirements
- Ops & Enterprise Risk Management Experience
- Resides in Raleigh, NC or in a market within the First Citizens Bank footprint
First Citizens Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, national origin, sex, age, disability, protected veteran status, sexual orientation, gender identity, genetic information, military membership, application, or obligation, or any other legally protected status.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
6+ years
Email this Job to Yourself or a Friend