SUMMARY: The MIP Control Representative is a customer facing position that is responsible for implementing and conducting inventories and right-sizing stockrooms associated with the Managed Inventory Program (MIP) of Wheeler Fleet Solutions in the Customer Maintenance Facilities. The purpose of this position is to represent Wheeler in a professional and expert manner as a supplier, information resource, and customer service-oriented company.

DUTIES & RESPONSIBILITIES:

• The ability to perform inventory functions at customer locations in a timely manner
• Performs inventory functions with high level of accuracy
• Actively takes steps to reduce percentages of obsolete inventory (vehicles not in fleet, discontinued items, poor turnover rates)
• Ensures correct labeling of parts locations
• Use parts usage reports for year-to-date analysis and recommendations for addition and/or deletion of parts to program
• Place/coordinate customer orders as needed
• Work with customer to determine proper stocking levels
• Follow-up with customers on same day of original call
• Attempts to increase customer satisfaction
• Be able to realize research limitations and properly forward calls to the Research Department.
• Evaluate and convey part quality concerns to management
• Perform other duties as assigned or required

MINIMUM REQUIREMENTS:

• High School Diploma or GED
• A minimum of 1 year of relevant work experience
• Up to 70% travel to customer sites
• Ability to organize and multi-task
• Interpersonal skills with experience working on a team
• Ability to understand and communicate technical automotive parts and service information
• Basic computer skills in Microsoft Outlook, Word, Excel, and Teams
• Autonomous and self-motivated. Skill and ability to work remotely and achieve activity and result metrics
• Ability to work flexible schedule, some weekends required depending on the servicing of accounts
• Track record of high integrity and honesty
• Candidates must be able to successfully pass background check and drug screening
• Must possess a valid U.S. driver's license and a safe driving record

PREFERRED REQUIREMENTS:

• Experience in auto parts industry
• Associates Degree from an accredited college institution

• Somerset, PA 15501, USA