/What You'll Do Take ownership of your accounts, be the advocate for, and champion their needs into Zscaler Work with cross functional teams to own and ensure customer deployments have completed quickly and efficiently Through monthly and quarterly interaction become the trusted advisor to your customers Work with the Customer to understand and ensure their business object

/What You'll Do Hold daily/weekly get well calls with customers with escalated issues Engage with customers on escalated support issues or critical customer situations Provide expert systems design, recommendations, and configurations Perform in depth diagnostics and troubleshooting using networking tools Assist customers with testing or troubleshooting of networking or cl