The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Business Support Maintains a positive, empathetic, and professional attitude toward customers at all times while handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution; providing accurate, valid, and complete information by using the right methods/tools. Identifies and assesses customers' ne

The Relationship Service Advisor "RSA" supports / manages a portfolio of borrowing and non borrowing clients and is responsible for product and account servicing. A key member of Relationship Management, the RSA serves as support for client deposit and cash management banking needs. This individual will be responsible for the following essential functions Internal Partner

Work with the Telecom, Media & Technology team monitoring a portfolio of TMT accounts. Industry subsectors include (a) Towers, (b) Communications, (c) Technology, (d) Gaming , (e) Entertainment/Media and (f) Data Centers. Engage in all aspects of a portfolio management, including quarterly reporting, annual company reviews, amendment memo preparation and presentation, leg

Work with the Telecom, Media & Technology team monitoring a portfolio of TMT accounts. Industry subsectors include (a) Towers, (b) Communications, (c) Technology, (d) Gaming , (e) Entertainment/Media and (f) Data Centers. Engage in all aspects of a portfolio management, including quarterly reporting, annual company reviews, amendment memo preparation and presentation, leg

Data Analyses and Insights Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, performs advanced data analyses, and effectively communicates analyses output. Operational Support Provides support for business operations by responding to inquiries, identifying issues, and working to improve team practices. Assists in streamlining daily work

Manage a wide range of client relationships. Develop deep knowledge of SVB products and services and demonstrate ability to provide creative solutions to meet client needs. Interact with clients, referrals, and prospects independently. Lead client meetings with cross functional SVB team members and colleagues to position appropriate solutions based on stage and business n

Manage a wide range of client relationships. Develop deep knowledge of SVB products and services and demonstrate ability to provide creative solutions to meet client needs. Interact with clients, referrals, and prospects independently. Lead client meetings with cross functional SVB team members and colleagues to position appropriate solutions based on stage and business n

Manage a wide range of client relationships. Develop deep knowledge of SVB products and services and demonstrate ability to provide creative solutions to meet client needs. Interact with clients, referrals, and prospects independently. Lead client meetings with cross functional SVB team members and colleagues to position appropriate solutions based on stage and business n

Manage a wide range of client relationships. Develop deep knowledge of SVB products and services and demonstrate ability to provide creative solutions to meet client needs. Interact with clients, referrals, and prospects independently. Lead client meetings with cross functional SVB team members and colleagues to position appropriate solutions based on stage and business n

In this role you will get to Make an impact by contributing to the growth of the bank through commercial loans, deposits and fee income. Leverage your network to engage with local business owners and companies to develop business lending opportunities. Represent the bank in the community by attending and participating in civic, community and networking events. Engage in a

Responsibilities Service Answers inbound communications to service accounts, fulfill requests, or address issues. Determines target needs and provides resolution while maintaining a high standard of service. Identifies appropriate course of action for more complex issues or disputes. Assist in a wide variety of client requests through incoming phone/email/chats, and servi

Service Answers inbound communications to service accounts, fulfill requests, or address issues. Determines target needs and provides resolution while maintaining a high standard of service. Identifies appropriate course of action for more complex issues or disputes. Assist in a wide variety of client requests through incoming phone/email/chats, and servicing, including o

Service Answers inbound communications to service accounts, fulfill requests, or address issues. Determines target needs and provides resolution while maintaining a high standard of service. Identifies appropriate course of action for more complex issues or disputes. Assist in a wide variety of client requests through incoming phone/email/chats, and servicing, including o

Processing Performs and monitors daily processing of financial transactions such as invoices, expense reports, and journals. Enters data into financial systems and independently resolves processing issues to aid accounting efforts of the work group. Position requires the ability to apply accounting policy and procedures to daily activities. Operational Support Assists in